Policy

General Policies

ESTABLISHMENT POLICIES

Any damage caused will be paid by the guest.

The property is not responsible for guests' belongings.

Check-out is until 11:00 a.m. There is an extra cost established to leave the room later.

  • Children under 3 years stay free of charge when using existing beds. Older children or adults are charged EUR 20 (low season) or EUR 40 (high season) per person per night.

    Smoking is not allowed in the building. If you ignore this rule, you will have to pay the extra cleaning costs.

    Claim sheets are available.

    We reserve the right of admission.

 

CANCELLATION POLICIES

FREE CANCELLATION: If you cancel the reservation up to 3 days before the arrival date for reservations from November 1 to March 31, and 5 days for reservations from April 1 to October 31, the establishment will not charge. If you cancel the reservation after the deadline, the establishment will charge 100% of the first night.

If you do not show up, the establishment will charge the entire stay. The Hotel reserves the right to pre-authorize the total amount of the reservation.

Once the Check-in is done, in case of partial or total cancellation, the entire stay will be charged

NON REFUNDABLE: if you cancel or modify the reservation, the total amount of the stay will be charged. The full amount of the reservation can be charged at any time after the reservation is made.

  • Check in time 3:00 PM
  • Check out time 11:00 AM
  • Children age 3
  • Pets not allowed

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