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Policy

General Policies

GUEST HOUSE POLICIES

  • Any damage you cause in the establishment is your responsability and you must pay for it

  • The property is not responsable of the guest’s belongings that have not been in the safe

  • In case of damage or lost the keys, the costumer must pay 20€ for it

  • Our check- out time is until 11:00. Some extra fees exist in the case of leaving the room later that time.

  • The cost for extra person it will be 15€/day

  • The cost for the cot service it will be 10€ /day.

  • Smoking is not allowed in the guest house. If not, you will must pay for extra cleaning service

  • We have at your disposal complaint forms

  • We save oneself the right side of admission.

CANCELLATION POLICIES

 

  • FREE CANCELATION: you can cancel your reservation until 48 hours before arrival from the 1st of November until the 31st of March or until 7 days before arrival from the 1st of April until the 31st of October. If not, the property will charge the first night cost. If you don't show, the property will charge the entire stay.

    This hostel reserves the right to pre-authorize the amount of the reservation.

  • NON REFUNDABLE: if you cancel or modify the reservation, the property will charge the entire stay. The total price of the reservation may be charged anytime after booking.

If you decide to reduce your stay, the property will charge the entire stay.

  • Check in time 2:00 PM
  • Check out time 11:00 AM
  • Children age 2
  • Pets not allowed

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